Who we are
Our website address is: https://a2zlegalhub.com/
Background
The website operated by A2Z BUSINESS SOLUTION LLP incorporated in India (“A2Z BUSINESS SOLUTION LLP”, “us“, “we“, or “our“). The services provided by us through the Website shall be known as the “Services”. Any reference to “you” or the “User” shall mean you, the user of the Services. A2Z BUSINESS SOLUTION LLP and you shall collectively be known as the “Parties” for the purposes of these Terms of Use.
Your privacy is very important to us. We respect your privacy and believe that we should clearly and transparently disclose our privacy practices to you.This privacy policy explains our policies regarding collection, use and disclosure of your personal information, personally identifiable information and other data collected from you when you accessthe Website.This Privacy Policy does not apply to any third-party websites or applications. Please note that you shall visit any third-party sites and apps at your own riskupon conditions laid down in their respective terms of use and privacy policies.
We may change, modify, amend, terminate or replace this Privacy Policy at any time at our discretion. If we change, modify, amend or terminate this Privacy Policy, such modifications will become effective immediately upon posting to the Website. You agree to periodically review the current version of the Privacy Policy, as posted on the Website. If you do not agree with the terms of this Privacy Policy, please do not use the Website.
We will not use or share your information with anyone except as described in this Privacy Policy. We use your information to operate and improve the Website. By accessing the Website, you agree to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy is to be read with, and is an integral part of, our Terms of Use available at “Terms of Use” Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use.
Collection of Information
While accessingtheWebsite, we collect certain personally identifiable information (“PII”) that can be used to contact or identify you. PII includes, but is not limited to, your name, phone number, postal address,email addressand other information that by itself or in conjunction with other information, can be used to specifically identify you. However, PII does not include aggregated information that, by itself, does not permit identification.
Information that we collect when you use the Website includes:
Information provided by you
We may require you to provide us withcertain information such asyour name, email address,mobile number and payment preferences.Further, if you communicate with us via the Website or through email, we may collect any information provided in such communication.
Log Data
We collect information that your browser or device sends us whenever you visit the Website (“Log Data“). This Log Data includes information such as your Internet Protocol (“IP“) address, geolocation and geospatial data, browser details, domain servers,device ID& model number, details of your operating system, and other related information. We also collect data on the specific pages of our Website that you visit, the time and date of your visit, the time spent on those pages, default language and user preferences, and other similar usage related statistics. We may assign each user of the Websiteunique identifiers to help keep track of future visits.
Cookies
When you utilise our Website, we may be able to access information via cookies. Cookies are files with small amounts of data which are transferred to your browser or device that allow our systems to recognise yourbrowser or device and capture certain information. For example, we may use cookies to compile data about our operations, display relevant advertisements to you or to understand your preferences based on your previous activity to optimise your user experience on the Website.The cookies we send to your browser or device may also include anonymous unique identifiers, which we may use to collect data about your device, to create and store a unique identity of you for the purposes of fraud prevention, security or authentication.
Most browsers and devices are by default set up to accept cookies.You may reset your settings to refuse all cookies or to indicate when a cookie is being sent. However, it is likely that some of the features on our Website may not function properly if cookies are disabled on your browser or device.
Please note that clicking on any links to third-party services may result in cookies being transmitted to your browser or device.In such events, you understand that except for cookies transmitted to you by intermediaries authorised by us for that purpose, this Privacy Policy does not cover the transmission and use of cookies by any third-parties. We bear no responsibility for the data collected by such third parties andencourage you to review and understandthe relevant privacy policies of such third-partiesbefore utilising their services.
Information received from others
We may combine information about you that we already have with information we obtain from other sources, to provide you a better user experience, to show you advertisements relevant to you, or to optimisethe operations of the Website. Examples of information we may receive from other sources includes without any limitation, customer support or enrolment information, page view, search term and search result information, and credit or identity information.
Apart from the informationlisted above, we do not collect any sensitive information such as financial data, political opinions, health-related information or anyinformation related to race, caste, language or religion (collectively, “Sensitive Personal Information”), unless provided by you voluntarily or required by provisions of any applicable law.
Use of Information
We use your PII and other information collected from you for the following purposes:
To provide you with the functionalities of theWebsite in a proper manner;
To track your usage of the Website and customise it accordingly to best suit your requirements;
To send you communications, as per your notification settings, on any updates or developments pertaining to the Website or your use of the Website;
To provide you with support services, whether through email, phone, push notifications or messages within the Website;
To provide you with technical support, including Websiteupdates;
To improve the quality, features and functionality of the Website;
For the purposes of auditing, research and analysis to ensure the stability of the Website;
To improve the security of the Website;
To carry out marketing analysis to understand the specific pages or features of the Website that may be optimised;
To back up our systems to ensure preparedness for disaster recovery;
To protect our rights and property and the rights and property of our other users;
To offer customized ad experience by us or google ads;
To combine your PII or other information with information obtained from other sources, and publish summaries online or offline;
To provide information to third-parties performing services in support of our Website;
To communicate promotions and other offers, and for the purposes of advertisements;
To prevent and detect any fraud or other illegal activity on the Website, and to prevent violations of our Terms of Use;
To respond to legal requirements, exercise our legal rights and defend against any legal claims, to protect our interests or those of any third parties; and
As may otherwise be necessary to enforce the terms of this Privacy Policy and the Terms of Use.
Storage of information
Your PII or other information collected from you may be stored and processed on computer systems located outside India, and through your use of the Website you unequivocally consent to the processing and storage of your information outside of your own jurisdiction. You understand and agree that we may continue to store your information after you cease to use the Website or disable your use of the Website.
We store some of your information on your browser or device for subsequent retrieval and utilisation. Such information stored on your personal device is subject to the security offered by your device, browser and other components. You understand and agree that we cannot be held responsible for any compromise of access to your personal browser or device, for loss of information, theft or for any exploits or logic attacks on your browser or device through malware or other software or hardware that is outside the control of ourWebsite.
Although the security of your PII and other information is important to us, do remember that no method of electronic storage or method oftransmission over the internet is 100% secure. While we strive to use commercially acceptable and standard means to protect your information, including internal reviews of our data collection, storage and processing practices and security measures, we cannot guarantee absolute security in this regard.You provide your PII and other information to us at your own risk.
Disclosure and sharing of information
We may employ third parties to facilitate thefunctioning of the Website, to provide the Website functionalities on our behalf, to help us analyse how the Websiteis used, to serve advertisements to our users, or to perform other related activities pertaining to our operations. We may share your information with third-parties in the following circumstances:
We have obtained your consent, including when you choose to provide us your information for any purpose whatsoever;
If sharing or disclosure of your PII or other information is necessary to operate the Website;
For the purposes of displaying advertisements on the Website;
If we have been purchased by a third-party;
If sharing or disclosure of your PII or other information is necessary to be shared with ourassociate entities, including any related companies, successors, assigns, licensees, affiliates or business partners. We require that theseentities process your PII or other informationas per our instructions and in compliance with the conditions of this Privacy Policy and other appropriate confidentiality and security measures;
If your PII or other information is demanded by a court order or by governmental or statutory authorities;
If sharing or disclosure of your PII or other information is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty;
If sharing or disclosure of your PII or other information is needed to protect our employees, independent contractors, officers, members or other users; and
If otherwise permitted to do so by this Privacy Policy or by applicable law.
When any PII or other information pertaining to Website users is shared with third-parties such as advertisers, licensees and content distributors, we ensure that such information is non-private, aggregated or anonymised so that it will not identify you personally. You understand that we may further distribute your information to a wider audience through third-party sites and services, ifsuch distribution is consistent with this clause and the contents of this Privacy Policy.
We may use external advertising companies to serve you advertisements when you have visited our Website. These companies may use anonymised information about your visits to the Website and other websites to provide advertisements about productsor services that may be of interest to you.
We may share your PII or other information with our parents, subsidiaries, divisions, and affiliates or as part of any sale, merger or acquisition.
We will never sell your PII or other information to unaffiliated third-parties without your approval.
Information Retention
Upon you deactivating the Website, we shall archive your PII. We will retain archived information indefinitely in our secure database forthe purposes of our records. Non-personally identifiable information is retained indefinitely for analytics. However, any Sensitive Personal Information collected by us, if any,shall be destroyed upon such deactivation.
We collect and retain certain information that is required for our detection, investigation and prevention of fraud, cheating and other violations of our Terms of Use and applicable laws (“Breach(es)“). This data is used only for the purposes of detection, investigation, prevention and, where applicable, acting on such Breaches and stored only for the minimum amount of time needed for the purpose of dealing with such Breaches. If the data indicates that such a Breach has occurred, we will further store the data for the establishment, exercise or defence of legal claims, until a legal case related to it has been resolved, or such legal claim no longer exists due to the expiry of relevant limitation periods. Please note that the specific data stored for dealing with Breaches may not be disclosed to you if such disclosure will compromise our legal rights as well as the mechanism through which we detect, investigate and prevent such Breaches.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. You agree to periodically review the current version of the Privacy Policy, as posted on the Website. We will notify you of material changes by notice on this page when you access the Website. Changes to this Privacy Policy are effective when they are posted on this page. If you do not agree to any change, you may not continue to use the Website.
Governing Law
This Privacy Policy shall be governed by and constructed in accordance with the laws of India, without reference to conflict of laws principles. The courts in New Delhihall have the exclusive jurisdiction to determine any disputes arising in relation to, or under, this Privacy Policy. You agree to waive any and all objections to the exercise of jurisdiction by such courts and to venue in such courts.
Contact us
If you have any questions about this Privacy Policy or have any grievances, please contact our Grievance officer, as provided below:
Name: A2Z BUSINESS SOLUTION LLP
Email: a2zlegalhub@gmail.com
Privacy and Refund Policy
We strive to ensure your satisfaction with our products and services. In the event that you are not completely satisfied with your purchase, we have a refund policy in place to address such situations. Please take a moment to review our refund policy outlined below.
Refund Policy
Our refund policy provides you with a 24-hour money-back guarantee for your purchase of our services. If, for any reason, you are not completely satisfied with your purchase, we will issue a full refund, with the exception of any deductions for legal documents or services rendered. We will promptly process your refund request, and you can expect to receive 100% of your fees refunded within 24-72 hours.
Cancellation Policy
To initiate a cancellation, an email should be sent within 24 hours of placing an order . However , the cancellation will not be accepted if the operations team has initiated the process.
Depending on the nature of the service and the timing of your cancellation, cancellation charges may apply. These charges cover any costs incurred by us in preparation for the service, as well as any non-recoverable expenses.